Showing only posts tagged Consumer affairs. Show all posts.

Is your air fryer spying on you? Concerns over ‘excessive’ surveillance in smart devices

Source

UK consumer group Which? finds some everyday items including watches and speakers are ‘stuffed with trackers’ Air fryers that gather your personal data and audio speakers “stuffed with trackers” are among examples of smart devices engaged in “excessive” surveillance, according to the consumer group Which? The organisation tested three …

Millions more in cash needed to fund UK’s open-banking watchdog

Source

Exclusive: £10m needed for regulator charged with developing tools to thwart financial crime and protect consumers Banks are under pressure to stump up millions of pounds in interim funding for the organisation that polices open banking, with regulators saying the new money is needed to prevent financial crime and …

Slash your overdraft costs and get ‘free’ cash: how to get your bank and savings into shape

Source

Switch to a better current account, revive your Isa and pick a savings best buy to make the most of your money Authorised overdraft costs can vary dramatically. Many banks have overdraft calculators on their websites, so log on and compare what your bank charges versus what you would …

Customer data used for unwanted romantic contact, UK poll shows

Source

Almost one in three people aged 18-34 have been messaged by staff after giving personal details to a business Almost one in three people aged 18-34 have received unwanted romantic contact after giving their personal information to a business, a UK poll has shown. The Information Commissioner’s Office …

Optus customers exasperated by chatbots and ‘rubbish’ communication after data breach

Source

Some customers look to switch providers after puzzling responses and ‘less than helpful’ service Follow our Australia news live blog for the latest updates Get our free news app, morning email briefing or daily news podcast Optus customers say they are growing increasingly angry and frustrated at the poor …

Optus data security breach: what should I do to protect myself?

Source

Experts say while ‘there’s no need to panic’, there are steps you can take to ensure you’re not exposed to scams or identity theft Follow our Australia news live blog for the latest updates Get our free news app, morning email briefing or daily news podcast After …

The new PPI? Claims firms turn their fire on data breaches

Source

People are being told they are entitled to compensation as more companies move into the industry Claims companies and law firms looking for the next bonanza in payouts are targeting people who have been the victim of a data breach, with some telling those affected they could be entitled …

Anti-virus firm McAfee seems to be sending junk emails

Source

I received a flood of renewal demands and unsubscribing doesn’t work I cancelled my McAfee anti-virus subscription earlier this year when I discovered it had been double charging me. It refunded only the current year and led me on a wild goose chase to recover the previous two …